Exclusive benefits for our loyal guests
The fidelity card, created as a sign of gratitude for the most loyal guests has been a great success and many have already been able to benefit from the € 500.00 voucher to spend on a stay or beauty treatments at the Leading Relax Hotel Maria in Moena.
Collecting points is very easy: while staying in one of our elegant rooms, during a beauty treatment at the Aquarena wellness centre or simply at the table, while indulging in good food.
Consult the following regulations, come to the Leading Relax Hotel Maria and start collecting points. The voucher can also be transferred to friends!
Fidelity Card Regulations:
- The Fidelity Card of the Leading Relax Hotel Maria is a customer loyalty tool, created to reward the loyal guest.
- It has no expiry date and only offers benefits.
- The card is only issued to persons of legal age (over 18 years old).
- One Fidelity Card is issued per account holder.
- The Fidelity Card is numbered, named and non-transferable.
- Any changes in debits from one account to another must be reported before the account is issued.
- A new, updated card is issued at the end of each stay. The length of stay must be a minimum of 2 nights.
- For each stay of at least 2 nights, 50 fixed points will be credited.
- Every € 50.00 spent on the restaurant equals 15 points.
- Every € 50.00 spent in the beauty centre is worth 15 points.
- Every € 50.00 spent on extras (wines and bar) equals to 15 points.
- Every time a loyal guest favours the booking of a new customer, who has never stayed at the Leading Relax Hotel Maria, the loyal guest receives a bonus of 100 points.
- The name of the loyal guest who suggested the stay to the new customer must be mentioned at the time of booking.
- The loyal guest will be credited the 100 points at the time of the new guest's check-out.
- The guest who reaches 1.000 points is entitled to a voucher worth € 500.00 to spend on a stay or beauty treatment at the Leading Relax Hotel Maria within 12 months from the date of issue.
- The voucher issued is transferable.
- The voucher may be used as a deduction from the amount of the stay by guests who have not taken advantage of offers, discount packages or promotions published online. Alternatively, such guests may use it as a deduction against extra costs.
- The Management has the right to limit the use of the voucher to certain periods of the year.
- The withdrawal of the voucher implies that only the points needed to withdraw it will be reset, leaving the excess points at the holder's disposal.
- Any promotional activity and its relative period of validity or variation will be communicated by the Leading Relax Hotel Maria through its web site or by newsletter.
- A copy of the regulations will be given to the guest when the fidelity card is issued.
- The guest may request a copy of the regulations at any time.
- If the card is not used by the guest for over 12 months, the Leading Relax Hotel Maria may decide to automatically forfeit it, or cancel it at any time, with simple written notice.
