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Useful Information
 
About the stay at our Hotel

Arrival and departure
The rooms are available from 14.00 on the day of arrival.  On the day of departure, please leave the rooms free by 11.00.  

Arrival in the evening
If you arrive after 18.00, please notify our reception staff by telephone.  If you do not telephone, management has the right to decide whether to accept or cancel your reservation.

Reservations for the Aquarena beauty centre 

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In order to fully satisfy your requests as regards dates and times for selected treatments, please contact the manager of the wellness centre at least one week before your arrival. 
Cancellations will be accepted up to 24 hours before the appointment.  If the cancellation is made after this deadline, a fine will be applied, equal to half of the cost of the reserved treatments.

Valuable Objects
The Leading Relax Hotel Maria is not responsible for any valuable objects left in the hotel.

Cancellation
Deposits will be retained if the cancellation is made up to a week before the expected date of arrival.  If the cancellation is made before this time, the deposit may be used as a discount on a future holiday to be booked within 120 days of the cancellation date.
In the case of early departure, the cost of the entire stay shall be charged.

Offers and discounts
Offers and discounts cannot be accumulated.

Honeymoon Special
Strawberries and Prosecco in the room and 1 relaxing treatment for the bride in the Vitalis steambath (for a stay of a minimum of 4 nights).

Early check-in
If you wish to arrive earlier than the check-in time (scheduled from 14.00 onwards), you can request the use of the room, depending on its availability, with a surcharge of € 50.00 per room.  The use of the swimming pool and Whirlpool, which are open from 8.30, is also included.

Late check-out
It is possible to use the room and the Aquarena wellness centre after 11.00 on the day of departure, once reception has been notified on time.  The cost of the service is € 70.00.   Please note that the use of the room during the day depends on its availability.

Double room used as a single room

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Minimum supplement of 40%.

Reductions
Additional adults in a 3rd and 4th bed: 20% discount.

Children in parents’ room 

  • Up to 1 year -  € 15.00 per day
  • from 1 to 3 years - 70% discount
  • from 4 to 6 years - 50 % discount
  • from 7 to 12 years – 30% discount

Price for reservation with breakfast
Reservations including breakfast have a discount of € 20.00 on the price indicated on the price list.

Lunch packets
If you wish to spend the day outdoors on an excursion or day trip, you can ask for a complete packed lunch (sandwich, fruit, dessert and drinks) with a supplement of € 11.00 per person.

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Room service
Breakfast may be served in your room at a cost of € 5.00 per person

Garage
€ 10.00 per night is charged for garage service. The suites have a garage service included during the months of July and August.

Pets
With prior notice, we will accept dogs at the cost of € 15.00 per day in some rooms, with a contribution of € 50.00 for medium-sized/large dogs to clean the room at the end of the stay.  Kindly bring a blanket and bedding for your dog.  Dogs are not allowed access to the common areas of the hotel and the swimming pool terrace. 

Reservations
The reservation is considered definite once a 30% deposit of the total cost of the stay is paid by bank transfer into a current account in the name of HM Hotel Maria Srl with the following bank details: 

BANCA INTESA SAN PAOLO - IT87 Z 03069 11210 100000013301 - SWIFT/BIC: BCITITMME61 or by giving us your credit card number with and its expiry date.